Housing and Facilities Coordinator

3 weeks ago


Kings Heath, Birmingham, United Kingdom Supersede Recruitment Partners Full time £28,000 - £30,000
Position: Housing and Facilities Coordinator

Location: Kings Norton (local travel to various sites)

About Us:
Supersede Recruitment Partners is dedicated to providing exceptional services for the elderly, continuing a legacy established in 1946. We offer a diverse range of housing solutions, care services, and support systems tailored to meet the needs of older individuals.

Key Responsibilities:
1. **Housing Management:**
- Execute daily housing management tasks, ensuring that cleanliness standards are upheld across all services and that accommodations are prepared for inspections.
- Address rent arrears promptly by communicating with residents, providing clear breakdowns of any housing benefits owed, and assisting in creating repayment plans.
- Support independent residents facing challenges that may jeopardize their housing stability, collaborating closely with support officers to deliver effective tenancy sustainment advice.

2. **Customer Engagement:**
- Conduct property viewings for prospective tenants, clearly outlining their responsibilities and compliance requirements to enhance their tenancy experience.
- Visit new tenants to ensure they are acclimating well to their new homes and receiving the necessary support to adhere to their tenancy agreements.

3. **Maintenance Coordination:**
- Ensure that vacant properties are referred to the Asset Management team for necessary preparations, following established procedures to make them ready for new tenants.
- Collaborate with contractors and internal teams on planned maintenance initiatives, ensuring that service delivery aligns with resident needs.
- Provide administrative support to the Asset Management team, processing and organizing completion reports, invoices, and other essential documentation.

Qualifications:
- Proven experience in housing management.
- Familiarity with property repair processes and compliance regulations.
- Knowledge of key compliance areas including Fire Safety, Legionella, Electrical Safety, Gas Safety, Asbestos Management, and Lift Safety.
- A collaborative team player with a compassionate, adaptable, and resilient approach.
- Valid driving license and access to a vehicle are required.

Work Schedule:
Flexibility in working hours is essential to meet the needs of our clients and the organization, which may extend beyond standard office hours. Travel to various properties within the designated area will be necessary.

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