Armed Forces Community Support Advisor

2 weeks ago


London, United Kingdom Royal British Legion Trading Ltd Full time
About the Role

Royal British Legion Trading Ltd is seeking an experienced War Pension & Compensation Advisor to join its team. As a War Pension & Compensation Adviser, you will provide crucial support to beneficiaries by guiding them through their appeal process and representing them before the War Pensions and Armed Forces Compensation First Tier Tribunal.

Your responsibilities will include preparing cases for tribunal, advising beneficiaries on their next steps, presenting clear and persuasive arguments on behalf of the beneficiary, and managing caseloads to ensure timely progression of cases.

Key Responsibilities:

  • Preparing Cases for Tribunal: Reviewing case files to ensure all necessary information is included, understanding beneficiaries' reasons for appeal, and advocating for the importance of RBL's support in their cases.
  • Advising Beneficiaries: Conducting advice sessions prior to hearings to summarise findings, outline what to expect at the tribunal, and explain the next steps in the appeal process.
  • Presenting Cases: Drafting clear, persuasive arguments on behalf of beneficiaries and presenting a cohesive case before the Tribunal.
  • Managing Caseloads: Overseeing a portfolio of beneficiaries, progressing cases to listing status, and identifying any additional needs, with referrals to other RBL teams as needed.

Requirements:

  • Driving Licence: Essential requirement for this role, as regular travel around the North UK is required for internal meetings and visiting beneficiaries.
  • National Travel: Occasional travel may be required for training and meetings.

What We Offer:

  • Salary: £29,500 per annum, based on experience.
  • Pension Scheme Contributions: We contribute towards your retirement.
  • Paid Holiday Allowance: Enjoy a generous paid holiday allowance.

Working for Us:

We aim to support our people and their wellbeing, with a range of benefits and discounts available. Our organisation is committed to creating a diverse and inclusive environment, reflecting the diversity of the armed forces community and wider society.



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