Operations Coordinator

17 hours ago


Bridgwater, Somerset, United Kingdom Universal Business Team Full time
Job Description

Universal Business Team is seeking a highly organized and detail-oriented Operations Scheduler to support our Operations Team with all administrative tasks to ensure routine works are conducted on time and in full.

Key Responsibilities:
  • Contact customers to book in routine service and maintenance visits for both internal Technicians and sub-contractors.
  • Conduct all Scheduling support tasks, such as booking hotel/accommodation where required.
  • Handle and allocate labour to emergency call outs and other reactive jobs.
  • Liaise with Field Technicians to ensure correct times, materials and reports are allocated to all jobs.
Requirements:
  • Accuracy and attention to detail, and able to think on your feet.
  • Exceptional communication skills.
  • Strong team working skills.
  • Strong internal and external customer service skills, with a customer-first approach.
  • Strong time and task management, organisational and problem solving skills.
  • Good working knowledge of Microsoft Office, including typing skills.
Working Conditions:
  • Monday to Friday 8am-5pm (Office Based).
Benefits:
  • Salary: £32,000-£36,000 (DOE).
  • Unlimited training opportunities.
  • Uncapped bonus scheme.
  • Up to 24 days holiday, with Holiday Buy/Sell scheme.


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