Customer Service Representative
2 weeks ago
Anderson Wright Consulting Ltd is seeking a skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to clients, resolving issues in a timely and professional manner, and promoting the benefits of the company's services.
Key Responsibilities:- Handle high-volume incoming calls and emails from customers
- Resolve customer complaints and issues in a timely and professional manner
- Liaise with external contractors to arrange and manage resolutions to customer queries
- Promote the benefits of the company's services to customers
- Assist with contract renewals and customer retention
- Deal with customer complaints and maintain accurate customer records using the in-house system
- Excellent communication and interpersonal skills
- Experience dealing with customers on the telephone
- Passion for helping people and providing excellent customer service
- Ability to work in a fast-paced environment and under pressure
- Excellent PC skills and problem-solving abilities
- Patient and able to work with a variety of customers
- Competitive salary and performance bonus
- 20 days holiday plus Bank Holidays
- Onsite parking and recreational break-out rooms
- Excellent ongoing training and support
- Fun days and events
- Recognition awards
Anderson Wright Consulting Ltd operates as an Employment Agency in respect to the above role(s).
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
-
Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeCustomer Support RepresentativeAt Safer Hand Solutions Ltd, we are seeking an experienced Customer Support Representative to join our dedicated team and department based in Newcastle-under-Lyme. As a key player within our industry-leading, wider global group, we provide comprehensive support services within the manufacturing/industrial industry.Key...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeCustomer Support RepresentativeAt Safer Hand Solutions Ltd, we are seeking an experienced Customer Support Representative to join our dedicated team and department based in Newcastle-under-Lyme. As a key player within our industry-leading, wider global group, we provide comprehensive support services within the manufacturing/industrial industry.Key...
-
Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
-
Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...
-
Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...
-
Customer Service Representative
18 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service, booking customers in for services and MOTs, and suggesting suitable aftercare products or services.Key responsibilities...
-
Customer Service Representative
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Handling inbound and outbound calls to book customers in for...
-
Customer Service Representative
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our Audley Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob DescriptionStoke-on-TrentSalary: £25,267.00Full time We're looking for a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob DescriptionStoke-on-TrentSalary: £25,267.00Full time We're looking for a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
-
Spanish Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
-
Spanish Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
-
Spanish Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
-
Spanish Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...