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Spanish Customer Service Representative

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom BET365 Full time
Job Title: Spanish Customer Service, Responsible Gambling

Job Summary:

We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service while adhering to our Responsible Gambling policies and procedures.

Key Responsibilities:

  • Interact with customers who may be at risk of, or experience, harms associated with gambling.
  • Provide exceptional customer service while adhering to our Responsible Gambling policies and procedures.
  • Work collaboratively with our specialist team to support customers in the Spanish language.

Requirements:

To be successful in this role, you will need to possess excellent communication skills, a strong understanding of Responsible Gambling policies and procedures, and the ability to work effectively in a fast-paced environment.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.