Customer Service Representative

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time

Customer Service Representative - Spanish

The Role/Candidate:

We are seeking a highly ambitious customer service representative who is fluent in Spanish and has a genuine passion for delivering excellent customer service.

As a customer service representative, you will be the first point of contact for all customer queries and will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.

You will have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly.

Key responsibilities include:

  • Having a 'can do' attitude
  • Providing outstanding customer service
  • Being a brand ambassador for your client
  • Working well within a team
  • Being flexible and professional

Requirements:

  • Fluent in Spanish
  • C2 Level of English required
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Flexibility and professionalism

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

At Ventrica, we are dedicated to providing our customers with an exceptional experience, and we are looking for talented individuals who share our passion for delivering outstanding customer service.



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