Customer Service Representative

2 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom EE Full time
Job Opportunity

Location: Stoke-on-Trent

Salary: £25,267.00

Full-time

We're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and providing exceptional support.

No prior experience is necessary, as we'll provide comprehensive training. What's essential is your natural ability to build relationships, remain calm under pressure, and provide helpful solutions.

We understand that life can be unpredictable, and we're committed to supporting our employees in achieving a healthy work-life balance. This includes flexible scheduling, the option to work from home, and a range of benefits to support your well-being.

As a valued member of our team, you'll enjoy:

  • A competitive starting salary of £25,267.00
  • Huge discounts on EE and BT products, saving you hundreds of pounds annually
  • Support in developing your career, with opportunities for growth and advancement
  • A Season Ticket Travel Loan, making your commute more manageable
  • Volunteering days, allowing you to give back to your community
  • Optional Private Healthcare and Dental coverage, protecting you and your loved ones

Our team culture is built on collaboration, support, and a passion for delivering exceptional customer experiences. If you're a motivated and customer-centric individual looking for a rewarding career, we encourage you to apply.

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