Network Infrastructure Manager

2 days ago


Cramlington, Northumberland, United Kingdom Pure Fishing Full time

Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands. We are seeking an experienced IT Support Analyst to join our team and contribute to the delivery of our IT strategy.

As an IT Support Analyst, you will be responsible for providing technical support to employees, deploying technology solutions, and maintaining computer systems. This role requires strong technical skills, excellent communication skills, and the ability to work well in a team environment.

Key Responsibilities:

  1. Providing technical support to employees in person, via phone, and online messaging
  2. Deploying technology solutions, troubleshooting issues, and conducting root cause analysis
  3. Maintaining and repairing desktops, laptops, servers, client hardware, software, and network connections
  4. Troubleshooting Wi-Fi problems and determining if they are network or device related
  5. Designing and implementing IT projects and collaborating with the business to stay current on active and future projects
  6. Supporting Windows Server and Client OS's, Office 365, Active Directory, and other various products
  7. Supporting manufacturing applications throughout the operation facility
  8. Updating, documenting, and retaining maintenance information for PC hardware/software items and maintaining an accurate inventory of installed hardware and software

Requirements:

  • Strong English language skills, both written and verbal
  • A minimum of 2 years' experience in a similar role in an international organization
  • Solid knowledge of software and hardware
  • Knowledge of Microsoft 365 and Microsoft environment in general
  • Knowledge of standard operating systems such as Windows 10 & 11, Windows server 2019 & 2022 incl. DHCP, DNS, Active directory
  • Knowledge of network in general, LAN & WIFI incl. cabling
  • Knowledge of Copiers, printers, and AV equipment
  • An attractive compensation package of £45,000 - £55,000 per annum, based on skills and experience, together with learning, development, and career opportunities
  • Excellent links to the A1 and A19, with good amenities in the surrounding area


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