Automotive Service Team Lead
6 days ago
About Us: Arnold Clark is a reputable used car dealership dedicated to delivering exceptional service. As a Workshop Controller, you'll play a vital role in maintaining our high standards.
Salary: This rewarding role offers a competitive salary of £42,000 - £52,000 per year, depending on experience, plus opportunities for bonus payments.
Job Summary:
As a skilled Workshop Controller, you'll oversee the efficient operation of our vehicle repair center, ensuring timely completion of servicing work while maintaining a clean and safe environment. Your expertise and leadership will drive the success of our team.
Key Responsibilities:
- Collaborate with the Service Manager to set and achieve workshop targets.
- Coach and manage a team of vehicle technicians and apprentices to enhance productivity and quality.
- Develop and implement processes to improve efficiency and customer satisfaction.
- Oversee the accurate estimation of servicing and repairs, ensuring compliance with company policies.
- Promote a culture of teamwork and continuous improvement within the workshop.
Requirements:
- Proven experience in workshop control or similar roles within the automotive industry.
- Exceptional organisational and leadership skills.
- Ability to communicate effectively with customers and colleagues.
- A strong commitment to quality and customer satisfaction.
Benefits Package:
- Overtime paid at time and a half.
- 33 days annual leave.
- Opportunities for training and development.
- Employee discounts.
- Private healthcare and sick pay cover.
- Maternity and paternity support.
Join Our Team: At Arnold Clark, we value diversity, inclusivity, and collaboration. If you're a motivated and results-driven individual with a passion for the automotive industry, we invite you to explore this exciting opportunity.
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