Student Services Coordinator

4 days ago


Corby, Northamptonshire, United Kingdom The Bedford College Group Full time

About the Role:

We are seeking a highly skilled and experienced Senior Student Services Coordinator to join our Student Services Department at The Bedford College Group.

Key Responsibilities:

  • Work closely with the Student Services Manager to deliver effective careers information, advice, and guidance to students and potential students.
  • Design and deliver a cross-college careers program for students, ensuring alignment with the college's vision and values.
  • Lead and implement the bursary process, assessing applications for financial support and providing guidance to students in need.
  • Provide a personal service, offering support and referral for pastoral, health, welfare, and financial matters.

Requirements:

  • Good all-round level of education, including Maths and English to GCSE (Grade A – C) or equivalent level (level 2).
  • Level 3 qualification (e.g., 'A' Levels or equivalent).
  • High level of computer literacy skills.
  • Level 6 Qualification in Careers Guidance or willingness to work towards.
  • Successful experience of working with adults and young people, both 1:1 and in groups.
  • Experience of working effectively with people from diverse backgrounds.
  • Evidence of understanding how to promote equality and diversity within the job role.
  • Experience of organizing events and activities.
  • Experience of providing information, advice, and guidance on learning and work.
  • Experience of working effectively in a customer-focused environment.
  • Experience of project work and meeting deadlines.
  • Proven ability to demonstrate excellent interpersonal skills.
  • Proven ability to demonstrate excellent organization and planning skills.
  • Excellent verbal and written presentation skills.
  • Ability to consistently create a welcoming and supportive environment for students and/or customers.
  • Ability to communicate effectively and confidently face-to-face, on the telephone, and in writing.

Alignment with Organizational Values:

  • Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
  • Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice, and learning from others.
  • Student-Centred - At our heart is always doing what is best for our students. We consider students in all of our decision-making to create positive outcomes and memorable experiences for every student.
  • Inclusive - We celebrate differences and diversity, recognizing that we can learn from each other.
  • Open and Caring - We care about the wellbeing of our staff, our students, our community, and wider society, creating an environment built on trust where we listen, engage with, and support each other.
  • Nurturing Education Excellence - We promote educational excellence by delivering programs that challenge our students to achieve their ambitions.


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