Food and Beverage Operations Manager
7 days ago
About Us
The Chancery Rosewood is a luxury hotel that offers guests a world of enriching experiences and unforgettable moments. Our associates are at the centre of our success, and we strive to create a workplace where everyone feels inspired and elevated. We are committed to delivering the true meaning of hospitality, and we believe that strong relationships with our guests, partners, and communities are key to our success.
About Rosewood
Rosewood Hotel Group is a leading global lifestyle and hospitality management company. Our foundation is built on a commitment to 'Relationship Hospitality', which means we nurture and build strong relationships with our associates, guests, partners, and communities. We strive to become the industry leader in delivering true hospitality.
About the Role
The Assistant Director of Food and Beverage is responsible for overseeing the daily operations of the food and beverage department. This role ensures that all activities align with the company's standards for quality, service, and relationship hospitality. The successful candidate will support the Director of Food and Beverage in managing staff, controlling costs, and enhancing the guest experience through exceptional service delivery.
Key Responsibilities
- Assist in the management and coordination of all food and beverage operations, ensuring quality and service standards are met.
- Oversee the day-to-day functioning of the restaurants, bars, event operations, in-room dining, and any other food and beverage outlets within the property.
- Ensure compliance with health, safety, and hygiene standards.
- Ensure that the Food and Beverage activities are aligned with the respective corporate strategy, and that the hotel actions have been implemented where appropriate.
- Liaise with Culinary Division for a collaborative and innovative offering.
- Develop and maintain strong relationships with guests, ensuring their needs and preferences are anticipated and met.
- Analyse financial reports to identify trends and implement corrective actions as needed.
- Ensure a high standard of guest service, addressing and resolving any complaints or issues promptly and professionally.
About You
- Possess a passion for experiencing food and beverage offerings to stay up to date on trends and innovations.
- Be a personable leader who enjoys building cohesive teams.
- Be able to solve problems in an efficient and respectful manner.
- Have preferably had experience of being part of a pre-opening team.
- Demonstrate Rosewood's core values and truly be able to share and express your passion for your industry.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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