Security Officer
2 days ago
Job Title: Security Officer - Customer Service Specialist
Job Summary:
We are seeking a highly skilled and experienced Security Officer to join our team at ABM UK. As a Security Officer, you will be responsible for ensuring the safety and security of our customers, employees, and assets. You will be the first point of contact for customers and will be responsible for providing exceptional customer service.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to our customers, responding to their queries and concerns in a professional and courteous manner.
- Security Patrols: Conduct regular security patrols of the shopping centre, ensuring that all areas are secure and free from any potential threats.
- Incident Management: Manage and respond to incidents in a professional and timely manner, ensuring that all necessary procedures are followed.
- Communication: Communicate effectively with colleagues, customers, and other stakeholders, providing clear and concise information as required.
- Training and Development: Participate in training and development programs to enhance your skills and knowledge, ensuring that you are equipped to perform your role to the highest standard.
Requirements:
- Security Experience: Proven experience in a security role, with a strong understanding of security procedures and protocols.
- Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to customers.
- Communication Skills: Effective communication skills, with the ability to communicate clearly and concisely with colleagues and customers.
- Teamwork: Ability to work as part of a team, providing support and assistance to colleagues as required.
- Adaptability: Ability to adapt to changing situations and priorities, with a flexible approach to work.
Benefits:
We offer a range of benefits to our employees, including:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Development: Opportunities for training and development, to enhance your skills and knowledge.
- Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
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