Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering tailored solutions to meet their financial goals.
Key Responsibilities- Engage with customers to understand their needs and preferences, providing personalized advice and guidance on our savings and loans products.
- Act as the first point of contact for customers in branch, providing a warm and welcoming experience.
- Proactively contact customers to discuss their needs and preferences, ensuring they are aware of our full range of products and services.
- Use internal systems to maintain accurate customer records, identifying and supporting vulnerable customers as needed.
- Adhere to and understand the appropriate policies, standards, controls, and limits of authority applicable to your role, supported by training, coaching, and communication.
- Annual discretionary bonus scheme, with an average on-target bonus of 8% dependent on personal and company performance.
- 25 days standard annual leave, plus bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
- Holiday trading scheme, allowing the ability to buy and sell additional annual leave days.
- Generous employer pension contributions, up to 10% per annum dependent on employee selection.
- Access to the Lifeworks employee assistance program, including wellbeing apps and online employee discount platform.
- Two paid volunteering days per year, allowing you to get involved with local charities and make a positive impact in your community.
- Passion for delivering exceptional customer service.
- Excellent communication, engagement, and listening skills.
- Ability to work well with others, with a 'one-team' mindset across multiple channels.
- Ability to adapt and change, accommodating business needs and priorities.
- Open to a broad range of activities, even if outside of standard expectations.
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for a Customer Service Representative to join our vibrant team. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Bolton.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
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Customer Service Representative
3 weeks ago
Bolton, Bolton, United Kingdom Prospero Teaching Full timeAbout the Role: We are seeking a Customer Service Representative to join our team at {company}.About the Team: Our team is responsible for providing exceptional customer service to our clients. If you have a passion for delivering top-notch service and are looking for a new challenge, we encourage you to apply for this exciting opportunity.Key...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account information.Collaborating with...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Asda Full timeAbout the RoleAs a Customer Delivery Driver at Asda, you'll be part of a fast-paced team that delivers products to customers' front doors. This role requires flexibility, with late and weekend working a requirement. You'll need to be organized and an excellent ambassador for the Asda brand.Key responsibilities include delivering products, maintaining a clean...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £18,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a vital role in delivering outstanding customer service and supporting the store's operations in Bolton, UK.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Bolton, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will play a vital role in delivering exceptional customer experiences every day.Key Responsibilities Deliver outstanding customer service by responding to customer queries and resolving issues in a timely and professional manner. Maintain a clean and organized store environment, ensuring that...
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Customer Service Representative
3 weeks ago
Bolton, Bolton, United Kingdom Asda Full timeAbout the RoleWe're looking for a skilled Customer Delivery Driver to join our team at Asda. As a key member of our operation, you'll be responsible for delivering our products to customers across the region, providing an excellent customer experience and ensuring timely delivery. If you're looking for a fast-paced role with a sense of adventure, this could...
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Customer Service Representative
2 weeks ago
Bolton, Bolton, United Kingdom Haier Europe Full timeJob Description:Time Type: Full timeAttractive salary + benefitsJob Summary: We are looking for a Customer Service Representative to contact customers to present them with the outcome of their inspection and/or claims. You will work closely with our service administration, legal, and technical teams to provide the customer with an outcome in real time so...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Williams Motor Group Full timeAs a family business with a rich history, the Williams Group is a leading supplier of prestige vehicles, delivering exceptional sales and aftersales services in the North West.We take pride in providing excellent service to our customers, and every staff member plays a crucial role in achieving this goal. When you join the Williams family, you'll receive...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom The Sherwin-Williams Company Full timeAs a Customer Service Representative at The Sherwin-Williams Company, you will play a vital role in providing exceptional customer support to internal and external customers. Your responsibilities will include solving complex problems, researching information, and building strong customer relationships.This position is based onsite and offers a hybrid...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Premex Group Full timeAt Premex Group, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Process inbound and outbound calls to resolve customer queries and issuesAchieve Key Performance Indicators...
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Customer Service Representative
3 weeks ago
Bolton, Bolton, United Kingdom The Sherwin-Williams Company Full timeIn the role of a Customer Service Representative at our company, you will provide a variety of customer service support to internal and external customers. Your responsibilities will include solving problems, researching complex information, and building customer relationships.This position is based onsite and offers some hybrid working. Monday - Friday.We...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Williams Motor Group Full timeAs a prestigious company with a long history of excellence, Williams Motor Group is dedicated to delivering exceptional sales and aftersales services to our customers. We are seeking a highly skilled and motivated individual to join our team as a Showroom Ambassador.The ideal candidate will have excellent communication and customer service skills, with the...
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Customer Service Representative
1 month ago
Bolton, Bolton, United Kingdom The Sherwin-Williams Company Full timeCustomer Service SpecialistIn this role, you will provide exceptional customer service support to internal and external customers, resolving complex issues and building strong relationships.Key Responsibilities:Provide timely and accurate order fulfillment, ensuring customer satisfaction.Handle complex customer inquiries and complaints, utilizing...
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Customer Service Representative
3 weeks ago
Bolton, Bolton, United Kingdom The Sherwin-Williams Company Full timeInnovative Customer Service Role at The Sherwin-Williams CompanyWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at our Bolton, Greater Manchester site.Your key responsibilities will include:Providing exceptional customer service support to internal and external customersSolving complex customer problems and...
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Customer Service Representative
2 months ago
Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bolton, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries in a timely and professional manner.Offer accurate product and service information, addressing...
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Customer Service Representative
3 weeks ago
Bolton, Bolton, United Kingdom Williams Motor Group Full timeAbout the Role:We are seeking a highly skilled and motivated individual to join our team as a Showroom Ambassador. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a first-class experience.Key Responsibilities:Meet and greet customers and visitors in a...
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Customer Service Representative
4 weeks ago
Bolton, Bolton, United Kingdom Skipton Building Society Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Consultant to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing a first-class experience for our customers.Key ResponsibilitiesEngage with customers to understand their needs...