Customer Service Representative

3 months ago


Bolton, Bolton, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bolton, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, resolving queries in a timely and professional manner.
  • Offer accurate product and service information, addressing customer concerns and issues.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Collaborate with other departments to ensure seamless customer satisfaction.
  • Perform administrative tasks as required.
Requirements:
  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries with attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Flexibility to work independently and as part of a team.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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