Customer Service Representative

19 hours ago


Bolton, Bolton, United Kingdom Skipton Building Society Full time
Company Overview: Skipton Building Society is a leading provider of financial services, committed to helping people achieve their goals. We are seeking a highly skilled Customer Service Consultant to join our team in Bolton.

Salary: £22,379 Pro Rata per annum.

Job Description: As a Customer Service Consultant, you will be the first point of contact for customers in our branch. You will engage with customers to understand their needs, provide information on our products and services, and identify solutions tailored to their requirements. You will also proactively contact customers over the phone to discuss their needs and educate them on our range of products and services.

Required Skills and Qualifications: To succeed in this role, you will need excellent communication and listening skills, the ability to work well under pressure, and a passion for delivering exceptional customer service. You will also need to be able to adapt quickly to changing business needs and priorities.

Benefits: As a valued member of our team, you will enjoy a range of benefits, including an annual discretionary bonus scheme, 25 days standard annual leave, and access to our Employee Assistance Programme and online employee discount platform.

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