Customer Service Representative

2 weeks ago


Bolton, Bolton, United Kingdom The Boots Company PLC Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team as a Retail Assistant at Boots Opticians. As a key member of our store team, you will provide exceptional customer service, building great relationships with customers and helping them find the perfect eyewear solution.

Key Responsibilities:

  • Providing excellent customer service, greeting customers, and responding to their needs
  • Supporting with eye-tests and pre-screening activities
  • Ordering, dispensing, and collection of glasses and contact lenses
  • Completing operational and administrative tasks associated with dispensing prescriptions

What We Offer:

  • A competitive salary of £18,000 - £20,000 per annum
  • Opportunities for career development through our industry-leading 'Step Into Optics' training programme
  • A range of benefits, including flexible working options and a positive and inclusive working environment

About Us:

At Boots Opticians, we pride ourselves on being an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.



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