Car Showroom Customer Service Representative

3 days ago


Bolton, Bolton, United Kingdom KPI People Full time
Job Title: Car Showroom Customer Service Representative

Location: Bolton, UK

About the Role:
This is a temporary contract covering maternity leave at KPI People. As a Car Showroom Customer Service Representative, you will be responsible for providing exceptional customer service to our visitors. You will be welcoming and greeting all visitors with a friendly and courteous demeanor, qualifying their reason for visit and directing them to the appropriate department. You will also maintain an up-to-date visitor log, prepare refreshments for customers in the waiting area, ensure the reception and customer waiting areas are clean and tidy, answer inbound telephone calls, and provide exceptional customer service at all times.

Key Responsibilities:
  • Welcoming and greeting all visitors with a friendly and courteous demeanor
  • Qualifying the reason for their visit and directing them to the appropriate department
  • Maintaining an up-to-date visitor log
  • Preparing refreshments for customers in the waiting area
  • Ensuring the reception and customer waiting areas are clean and tidy
  • Answering inbound telephone calls
  • Providing exceptional customer service at all times

Requirements:
  • Minimum 2 years of stable face-to-face customer service experience

Remuneration: £14 per hour, paid weekly. We offer competitive pay to reflect your hard work and dedication.

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