Customer Relations Manager
2 weeks ago
Linear Recruitment Ltd is searching for a skilled Customer Relations Manager to join their team in Huddersfield. As a key member of the team, you will play a vital role in ensuring that customers receive excellent service and support throughout the planned and reactive works process.
Key responsibilities include communicating with customers via face-to-face meetings, email, and telephone, providing regular updates and managing expectations. You will also work closely with site teams and internal stakeholders to ensure seamless communication and collaboration.
Requirements:
- Proven experience in a similar role, preferably in a construction or maintenance industry setting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong problem-solving skills, with the ability to resolve conflicts and issues in a professional and empathetic manner.
What We Offer:
- Competitive salary (£35,000 - £45,000 per annum) based on experience.
- Opportunities for career progression and professional development.
- A supportive and collaborative work environment.
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