Customer Service Ambassador

3 weeks ago


Huddersfield, Kirklees, United Kingdom Mamas & Papas group Full time

About Mamas & Papas

Mamas & Papas is a globally recognised retailer and award-winning manufacturer in the baby and nursery products sector.

We have grown to become one of the most trusted brands, creating magical memories for our customers.

Our Mission

We strive to provide exceptional customer service, ensuring that every interaction is helpful and memorable.

Job Description

As a Customer Care Advisor, you will be the friendly voice on the phone, helping customers with their queries and concerns.

You will work closely with our team to resolve issues and provide solutions that exceed customer expectations.

Responsibilities

  • Provide excellent customer service via phone and email
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development programs to improve product knowledge and call handling skills

Requirements

To succeed in this role, you will need:

  • A positive attitude and a passion for delivering exceptional customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Familiarity with CRM systems and software

Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary: £20,000 - £25,000 per annum (dependent on experience)
  • 33 days annual leave (pro-rata for part-time employees)
  • Buy and sell holiday schemes
  • Company bonus schemes
  • Employer pension contribution from day 1
  • Significant staff discounts for family and friends
  • Ongoing offers and discounts across various external organisations
  • Subsidised health and critical illness cover and insurances
  • Supportive family-related leave policies
  • Hybrid flexi working arrangements


  • Huddersfield, Kirklees, United Kingdom NFP PEOPLE Full time

    NFP PEOPLE is seeking a Wildlife Conservation Ambassador to join our team in Huddersfield. As a key member of our fundraising team, you will be responsible for engaging with the public, spreading awareness about our conservation efforts, and inspiring individuals to become lifelong members.The ideal candidate will have excellent communication skills, a...


  • Huddersfield, Kirklees, United Kingdom MET Marketing Recruitment Full time

    Join Our TeamMET Marketing Recruitment is seeking a talented National Brand Ambassador to join their team as a Marketing Manager. This role will focus on promoting the company's brand and products across various marketing channels.As a Marketing Manager, you will be responsible for managing national and local marketing retail plans, including advertising,...


  • Huddersfield, Kirklees, United Kingdom Quest Search and Selection Full time

    Job OverviewWe are seeking a talented Marketing Manager to join our client's team, who are a well-established Fashion business with a strong presence across the UK.The ideal candidate will have a strong background in marketing, with experience in implementing effective marketing strategies and leading cross-functional teams.The key responsibilities of this...


  • Huddersfield, Kirklees, United Kingdom Cavendish Maine Full time

    Job Overview">The Broker Relationship Manager role at Cavendish Maine is a pivotal position that requires building and maintaining strong relationships with insurance brokers. This individual will act as a bridge between the broker and its network, utilizing various tools to deliver exceptional value and service.">Responsibilities">">Build and maintain...

  • Sales Ambassador

    3 weeks ago


    Huddersfield, Kirklees, United Kingdom Arnold Clark. Full time

    **About the Role**">We are seeking a motivated and customer-focused professional to join our team at Arnold Clark in Huddersfield.">You will be known as a Product Consultant, but your role will be heavily sales focused. This is not a traditional sales job, however.No suits or ties required!You will have the opportunity to showcase your amazing customer...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Huddersfield, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...


  • Huddersfield, Kirklees, United Kingdom Zachary Daniels Recruitment Full time

    Customer Service Manager | Competitive Salary | £35,000 - £38,000Zachary Daniels Recruitment are looking for a highly skilled Customer Service Manager to join their team. As a successful Customer Service Manager, you will be responsible for driving customer service standards in your store and ensuring that all customers receive an exceptional shopping...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Huddersfield.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...

  • Welcoming Ambassador

    4 weeks ago


    Huddersfield, Kirklees, United Kingdom Ginger Recruitment Services Limited Full time

    About YouWe're looking for a talented and experienced Front of House Manager to join our team in Huddersfield. If you have a passion for delivering exceptional customer service, driving sales, and building strong relationships with the local community, we'd love to hear from you. In return, you'll receive a competitive salary, opportunities for professional...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service Role OverviewWe are seeking an enthusiastic and dedicated individual to join our team as a Customer Service Associate. This is an exciting opportunity for someone who enjoys delivering exceptional customer experiences and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support via...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Huddersfield, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer...


  • Huddersfield, Kirklees, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    We are seeking a skilled customer service administrator to join our team at Calderdale and Huddersfield NHS Foundation Trust. As a key member of our staff, you will be responsible for providing exceptional administrative and customer support services to patients, colleagues, and visitors across two main hospitals and community sites.About the Role:Provide...


  • Huddersfield, Kirklees, United Kingdom Camira Full time

    About Our RoleWe are seeking a skilled Customer Service Representative to join our team at Camira. This is an exciting opportunity to work with a leading textile manufacturer, delivering exceptional customer experiences and supporting the growth of our business.Job SummaryTo provide holistic support to customers, ensuring their needs are met promptly and...


  • Huddersfield, Kirklees, United Kingdom Travail Employment Group Full time

    Company Overview:We are a long-standing, successful company with over 30 years of presence in the local area. Our team is looking for an experienced and well-motivated individual to join us as a Customer Service Administrator.Salary: £25,350 per annumJob Description:We are seeking a skilled Front of House Customer Service Administrator to provide...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving queries.Collaborating with internal teams to ensure customer satisfaction.Managing customer orders and account...


  • Huddersfield, Kirklees, United Kingdom Mamas & Papas group Full time

    Overview: Mamas & Papas is a leading retailer and manufacturer in the baby and nursery products sector. With over 40 years of experience, we have established ourselves as a trusted brand with award-winning products and exceptional customer service.The Role:As a Customer Care Advisor at Mamas & Papas, you will play a vital role in ensuring that our customers...


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Huddersfield, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's...


  • Huddersfield, Kirklees, United Kingdom Webrecruit Ireland Ltd. Full time

    Job Title: Customer Service IT AdvisorJob Description:We are seeking a highly motivated and enthusiastic Customer Service IT Advisor to join our team. As a key member of our Computing and Library Services team, you will provide first-line IT support to customers, resolving issues efficiently and effectively.About the Role:Provide high-quality customer...


  • Huddersfield, Kirklees, United Kingdom Oxalis Logistics UK Limited Full time

    About the RoleWe are seeking a Customer Service Administrator to join our team at Oxalis Logistics UK Limited. The successful candidate will play a key role in our client interface, delivering an excellent level of customer service and providing administrative support to our planning and dispatch teams.


  • Huddersfield, Kirklees, United Kingdom beBee Professionals Full time £20,000 - £25,000

    In beBee Professionals, we are looking for a Customer Service Associate to provide top-notch customer service and support the store's daily operations in Huddersfield, UK.Key Responsibilities:Assist customers with product selection and provide product knowledge.Operate the cash register and handle transactions efficiently.Maintain the store's visual...