Domestic and Export Customer Service Coordinator
1 month ago
We are looking for a highly motivated and experienced professional to fill the role of Domestic and Export Customer Service Coordinator at Page Personnel Sales. In this role, you will be responsible for leading a team of 6 customer service representatives, ensuring regular training and development, and managing all aspects of order receipt, production, and delivery.
About the Role:
This is an excellent opportunity to join a dynamic team and contribute to driving business growth through effective customer service and sales strategies. As a Domestic and Export Customer Service Coordinator, you will be responsible for developing and implementing customer-centric solutions to drive revenue growth and improve customer satisfaction.
Responsibilities:
You will be responsible for:
- Leading a team of 6 customer service representatives.
- Developing and implementing training programs to enhance team performance.
- Managing order receipt, production, and delivery processes.
- Analyzing customer data to identify trends and areas for improvement.
- Collaborating with cross-functional teams to achieve business objectives.
Requirements:
To be successful as a Domestic and Export Customer Service Coordinator, you will need:A proven track record of leading customer service teams.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and meet deadlines.Knowledge of CRM systems and customer data analysis.Bachelor's degree in Business Administration or related field.
What We Offer:
In return for your expertise, we offer a competitive salary of £35,000 - £42,000 per annum, depending on experience.
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