Customer Service Liaison Specialist
3 weeks ago
£25,350 per annum salary for a permanent role in Huddersfield.
This 37.5 hour per week position involves working Monday to Friday, 9am to 5pm.
About the RoleWe are seeking an organised and proactive individual with excellent communication skills to provide efficient service and follow-ups as the first point of contact for clients, customers, and visitors.
The successful candidate will thrive in a fast-paced environment, supporting customers through various tasks including sales, marketing, and administrative duties.
Main Responsibilities- Greet and assist clients, customers, and visitors at the front of house setting.
- Handle telephone calls professionally and relay messages accurately.
- Manage diary bookings for meeting rooms and work spaces.
- Coordinate rooms to ensure they are tidy and well maintained.
- Support in administrative tasks such as filing, scanning, laminating, and emailing.
- Support with marketing campaigns and posting on social media channels.
- Assist clients with IT and facilities.
- Maintain health and safety regulations and compliance, assisting in emergency procedures.
- Maintain organised and accessible records, supporting quality standards and efficient customer service.
- Experience within a front-facing role, offering warm, empathetic, and enthusiastic passion for building relationships.
- Organised and proactive nature, adept at managing a fluctuating workload.
- Excellent verbal and written English.
- Ability to communicate clearly with both customers and cross-functional teams.
- Comfortable with use of basic Microsoft packages, including Outlook.
- Strong communication skills and the ability to collaborate effectively.
A stable, people-focused environment where you can bring your customer service skills into an exciting setting. You will receive a competitive salary, benefits, and opportunities for growth.
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