IT Field Support Specialist
4 weeks ago
We are seeking a highly skilled IT Field Engineer to join our team at Recooty. The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide on-site technical support to clients
- Install, configure, and maintain hardware and software
- Troubleshoot and resolve IT issues
- Ensure the security and integrity of IT systems
- Collaborate with team members to improve IT processes
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in 3rd Line IT support
- Previous Field experience is essential
- Strong knowledge of hardware and software systems
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Configure and implement cyber essentials and GDPR security standards (mandatory)
- Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)
- Network Infrastructure maintenance and installations (Routers, Switches, AP's, DHCP, DNS, TCP/IP, Firewalls, VLAN's)
- Azure administration and implementations
- Valid drivers license and own vehicle (mandatory)
- Salary: £35000 - £45000 per annum depending on experience
- 40 days of annual leave
- Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business
- Company fuel card for business use
If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you.
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