IT Field Support Specialist

4 weeks ago


Richmond, Greater London, United Kingdom Recooty Full time
IT Field Engineer Job Description

We are seeking a highly skilled IT Field Engineer to join our team at Recooty. The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide on-site technical support to clients
  • Install, configure, and maintain hardware and software
  • Troubleshoot and resolve IT issues
  • Ensure the security and integrity of IT systems
  • Collaborate with team members to improve IT processes
Requirements:
  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in 3rd Line IT support
  • Previous Field experience is essential
  • Strong knowledge of hardware and software systems
  • Excellent problem-solving skills
  • Ability to work independently and as part of a team
  • Configure and implement cyber essentials and GDPR security standards (mandatory)
  • Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)
  • Network Infrastructure maintenance and installations (Routers, Switches, AP's, DHCP, DNS, TCP/IP, Firewalls, VLAN's)
  • Azure administration and implementations
  • Valid drivers license and own vehicle (mandatory)
Benefits:
  • Salary: £35000 - £45000 per annum depending on experience
  • 40 days of annual leave
  • Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business
  • Company fuel card for business use

If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you.



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