Business Development Manager

2 weeks ago

Wellingborough, Northamptonshire, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead one of our busy centres. As a key member of our team, you will be responsible for creating a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Key Responsibilities:

  • Lead and motivate a high-performing team to deliver outstanding service that delights our customers and keeps them coming back for more.
  • Develop and implement strategies to drive sales and revenue growth, optimising performance across all revenue streams.
  • Manage and control budgets, ensuring financial targets are met and exceeded.
  • Collaborate with other centre leaders to share best practices and drive business growth.
  • Identify and implement opportunities for improvement, ensuring our centres remain competitive and innovative.

Requirements:

  • Proven experience as a General Manager in the leisure, hospitality, or retail industry.
  • Experience managing a budget size of at least £1m.
  • A relentless approach to delivering the best operational standards in the industry.
  • Evidence of optimising sales and performance of a business unit.
  • A passion for people, with evidence of coaching, developing, and progressing your team.
  • An empathetic and compassionate approach.
  • Resilience, flexibility, and adaptability, to fit in with our fast-paced environment.
  • Willingness to work nights and weekends.

About Us

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. With 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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