Technical Application Manager

2 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full time
Job Summary

Oxford Nanopore Technologies is a leading company in the field of nanopore sequencing, with a global presence and a commitment to innovation. We are seeking a highly skilled and experienced Technical Application Manager to join our team in the UK.

The successful candidate will be responsible for managing a team of Technical Application Scientists, providing leadership, guidance, and direction to ensure the delivery of high-quality support, training, and consultancy to our customers.

Key Responsibilities

  • Provide leadership and guidance to the regional Technical Application Scientists team
  • Monitor team and individual key performance indicators to ensure optimal team performance and effectiveness
  • Recruit Technical Application Scientists to the team as needed
  • Plan and implement onboarding and support strategies for the different segments of ONT's customer base
  • Improve in-field product performance by bringing the customer voice to key functional teams

Requirements

  • PhD degree in life sciences or BSc/MSc with relevant experience
  • Previous team leader experience of managing a small team
  • Commercial experience with technical support or customer-facing roles
  • Experience supporting customers with clinical applications

What We Offer

We offer a competitive salary, attractive bonus, generous pension contributions, private healthcare, and a wonderful working environment. If you are looking to utilize your skills to make a difference to humankind, consider joining our team and apply today.



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