Centre Operations Assistant

4 weeks ago


Oxford, United Kingdom NewFlex Full time
Centre Operations Assistant Job Description

We are seeking a highly skilled Centre Operations Assistant to join our team at NewFlex. As a key member of our operations team, you will be responsible for delivering exceptional customer service and supporting the General Manager in maintaining operational excellence.

Key Responsibilities:

  • Deliver outstanding customer service experience to all stakeholders
  • Support the General Manager in maintaining centre standards to the highest level
  • Ensure compliance with NewFlex health and safety policy and processes
  • Manage centre operations, including customer move-ins and ad hoc duties
  • Identify and upsell NewFlex services to customers

Requirements:

  • Previous customer service experience is essential
  • Minimum Grade C in English and Maths (or equivalent)
  • Confident user of Microsoft Office 365
  • Fire Marshal and First Aid at Work Certificates (training provided)

What We Offer:

  • 33 days Annual Leave (including Bank Holidays)
  • Discounted Private Medical Insurance Cover
  • Life Assurance
  • Income Protection Insurance
  • Payroll Giving
  • Cycle Scheme
  • NEST Pension Scheme
  • Employee Assistance Programme
  • Annual Flu Jabs
  • Eye Tests
  • Training Support Package
  • Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
  • Annual Professional Membership Subscription

NewFlex is a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our customers the flexibility, independence, and support to create, grow, and enjoy running their businesses in our centres.

We are committed to making a sustainable profit from unleashing the potential of buildings and people. Our values shape our culture and guide us in everything we do. We expect all our employees to live our values in everything they do at work.



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