Customer Care Coordinator
1 month ago
We are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.
Main Responsibilities- Manage customer and carer queries and resolve them efficiently
- Provide managers with up-to-date information on carer availability and support with queries
- Manage and maintain customer and carer files
- Schedule placements for carers to ensure effective matching
- Support live-in carers in their day-to-day roles
- Liaise with new customers to ensure their needs are met
- Experience in customer care, handling complaints, and problem-solving
- Strong customer service skills and ability to influence others
- Proficient in Microsoft Word, Excel, and IT literate in several database systems
- Competitive salary
- 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
- Access to an Employee Assistance programme
- Free Blue Light Card
- Career development opportunities
Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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Customer Care Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeJob Title: Customer Care CoordinatorAbout the Role:We are seeking a highly motivated and experienced Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of a high-quality care service to our customers.Main Responsibilities:Manage customer and carer...
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Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
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Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
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Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
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Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
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Customer Care Coordinator
2 months ago
Peterborough, Peterborough, United Kingdom Helping Hands Full time{"title": "Customer Care Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main ResponsibilitiesManage customer and carer queries and resolve...
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Customer Care Coordinator
2 months ago
Peterborough, Peterborough, United Kingdom Helping Hands Full time{"title": "Customer Care Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main ResponsibilitiesManage customer and carer queries and resolve...
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Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
-
Customer Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues efficientlyProvide managers with...
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Care Coordinator
2 months ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeLocation: PeterboroughThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of our region, requiring a driven and motivated individual with strong customer service skills and the ability to influence others.Main Responsibilities:Manage customer...
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Care Coordinator
1 month ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeLocation: PeterboroughThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of our region, requiring a driven and motivated individual with strong customer service skills and the ability to influence others.Main Responsibilities:Manage customer...
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Care Coordinator
1 month ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeLocation: PeterboroughThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of our region, requiring a driven and motivated individual with strong customer service skills and the ability to influence others.Main Responsibilities:Manage customer...
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Care Coordinator
2 months ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeLocation: PeterboroughThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of our region, requiring a driven and motivated individual with strong customer service skills and the ability to influence others.Main Responsibilities:Manage customer...
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Customer Service Coordinator
2 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCustomer Care Coordinator RoleWe are seeking a skilled Customer Care Coordinator to support our Live-In Care service. As a key member of our team, you will play a vital role in ensuring the delivery of a high-quality care service.Main Responsibilities:Manage customer and carer queries and actions effectively and efficientlyProvide managers with up-to-date...
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Care Coordinator
3 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeLocation: PeterboroughThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of the whole region.As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service, responsible for the deployment and management of all...
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Care Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Ritz Recruitment Limited Full timeJob Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Ritz Recruitment Limited. As a Care Coordinator, you will be responsible for providing leadership to care staff within our service.The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced...
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Care Coordinator
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Peterborough, Peterborough, United Kingdom Ritz Recruitment Limited Full timeJob Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Ritz Recruitment Limited. As a Care Coordinator, you will be responsible for providing leadership to care staff within our service.The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced...
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Peterborough, Peterborough, United Kingdom Apollo Home Healthcare Full timeAbout the RoleWe are seeking an experienced Care Coordinator to join our dedicated team in Peterborough. As a skilled Care Coordinator, you will be responsible for managing a caseload of care packages and understanding the varied nature and fast-pace of the role, along with all elements of associated care delivery.Key ResponsibilitiesManage a caseload of...
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Care Coordinator
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Peterborough, Peterborough, United Kingdom Apollo Home Healthcare Full timeAbout the RoleWe are seeking an experienced Care Coordinator to join our dedicated team in Peterborough. As a skilled Care Coordinator, you will be responsible for managing a caseload of care packages and understanding the varied nature and fast-pace of the role, along with all elements of associated care delivery.Key ResponsibilitiesManage a caseload of...
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