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Automotive Customer Service Representative

1 month ago

Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time
Job Overview:
A highly skilled CUSTOMER EXPERIENCE COORDINATOR is needed to deliver exceptional customer service in the automotive industry. The successful candidate will be responsible for managing customer inquiries, collaborating with internal teams, and maintaining data accuracy.

Key Responsibilities:
- Respond to customer queries and resolve issues efficiently
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Maintain accurate customer records and data hygiene
- Provide tailored support during critical times, communicating clearly and effectively
- Possess administrative skills and proficiency in Microsoft applications

What We Offer:
- An estimated salary of $65,000 per year, commensurate with experience
- Opportunities for professional growth and development within a dynamic team

Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office applications

About Us:
LexcisNexis Risk Solutions is a leading provider of data analytics and technology solutions. We're dedicated to helping businesses make informed decisions and mitigate risk. As a member of our team, you'll have the opportunity to work with cutting-edge technology and collaborate with talented professionals.