Service Delivery Director

13 hours ago


London, Greater London, United Kingdom PHOENIX RESOURCING SERVICES (HOLDINGS) LIMITED Full time

We are seeking an experienced Service Delivery Director to join our team at PHOENIX RESOURCING SERVICES (HOLDINGS) LIMITED. The successful candidate will be responsible for leading our service delivery teams and ensuring that we deliver exceptional service to our clients.

This is a highly demanding role that requires strong leadership and management skills, as well as excellent technical knowledge and experience. The ideal candidate will have a proven track record of delivering exceptional service delivery and achieving target returns for the organisation.

The estimated salary for this position is £100-110,000 per annum, plus a competitive package including annual bonus, car allowance, and healthcare.

Key Responsibilities:

  • Lead service delivery teams to deliver exceptional service
  • Develop and implement strategic plans to achieve business objectives
  • Manage and motivate a team of Contract Managers and engineers to deliver exceptional service
  • Develop and maintain strong relationships with clients and stakeholders
  • Ensure compliance with industry standards and regulations

Requirements:

  • Technical Engineering Background - Mechanical/Electrical qualifications and demonstrable experience
  • IOSH certification
  • Competent working knowledge of M&E or Fabric disciplines
  • Sound level of administration and organisational skills
  • Account Leadership experience


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