Service Delivery Director

1 day ago


London, Greater London, United Kingdom CREATIVE EVENT AND MANAGEMENT LIMITED Full time

**About Our Company**

Creative Event and Management Limited is a leading event management company in the region. We value exceptional customer service and are seeking a service delivery director to lead our customer service team.

As a service delivery director, you will be responsible for managing the customer service team, developing and implementing customer service strategies, and improving our service delivery processes.

  • Develop and implement customer service strategies to meet business objectives.
  • Investigate and resolve complex customer complaints.
  • Analyse statistics to identify areas for improvement in our service delivery.
  • Train staff to deliver high-quality customer service.
  • Lead or supervise a team of customer service staff.

**Compensation:**

The salary for this position is £29,000 - £34,000 per year, commensurate with your experience and qualifications.



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