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Food and Beverage Service Director

2 months ago


London, Greater London, United Kingdom Accor Full time

Job Summary:

We are seeking a highly skilled Food and Beverage Team Leader to join our team at Accor. As a Food and Beverage Team Leader, you will be responsible for leading your shift to create unforgettable Food and Beverage experiences for our guests, and supporting our Food and Beverage attendants to be their best.

Key Responsibilities:

  • Assist in leading, mentoring, and training the Food and Beverage team to ensure exceptional service standards.
  • Supervise and delegate duties to ensure smooth daily operations in our outlets, maintaining hotel and brand standards.
  • Liaise with the kitchen team to ensure the highest standard of food quality and visual appeal.
  • Ensure efficient, friendly, and professional food and beverage service is provided to all guests, encouraging upselling and guest interaction.
  • Monitor and maintain accurate records of sales, inventory, and customer feedback.

Requirements:

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Fluency in English, with additional languages a plus.
  • Strong leadership and communication skills, with the ability to motivate and train a team.

Our Commitment to Diversity and Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We believe that a diverse and inclusive workplace is essential to delivering exceptional service and driving business success.