Metropolitan Front Desk Supervisor

4 days ago


London, Greater London, United Kingdom Metropolitan Full time
Job Summary: We are looking for a motivated and organized Front Desk Supervisor to join our team at COMO Metropolitan London. As a key member of the front office team, you will be responsible for managing daily operations, ensuring seamless check-ins and check-outs, and providing exceptional guest service.

Key Responsibilities:
  • Supervise and coordinate Front Desk staff to ensure efficient and effective service delivery
  • Manage room allocations and inventory to minimize overbooking and no-shows
  • Monitor and respond to guest complaints and feedback

Requirements:
  • 2+ years' experience in a similar role within a luxury hotel setting
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively

Salary: £45,000 - £55,000 per annum + benefits package
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