Patient Care Coordinator
1 week ago
About the Role
We are seeking a highly skilled and motivated Patient Care Advisor to join our team at Healthshare Group. As a Patient Care Advisor, you will be responsible for providing exceptional patient care and support to our patients, relatives, and healthcare professionals.
Key Responsibilities
- Provide high-quality patient care and support to patients, relatives, and healthcare professionals.
- Work collaboratively with the RMC Manager and Deputy Manager to execute their role.
- Be the first point of contact for communication with patients, relatives, healthcare professionals, and other callers.
- Support the day-to-day smooth operation of the admin office.
- Operate the patient booking system across the organisation, managing clinical diaries.
- Contact and book patients into appointment slots for assessment and treatment.
Requirements
- Excellent telephone manner.
- Ability to work under pressure and use initiative to prioritise tasks.
- Proactive, forward-thinking, quick problem-solving attitude.
- Team player.
- General secondary education.
- Working knowledge and proficient in the use of Office package.
What We Offer
- 25 days annual leave (plus Bank Holidays).
- Private Healthcare (Employer paid).
- Company Pension Scheme.
- Life Assurance.
- Blue Light Card.
How to Apply
Please submit your application, including your CV and a covering letter, to [insert contact information]. We look forward to hearing from you.
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