Patient Care Coordinator

1 month ago


Hull, Kingston upon Hull, United Kingdom Healthshare Group Full time
About the Role

We are seeking a highly skilled and motivated Patient Care Advisor to join our team at Healthshare Group. As a Patient Care Advisor, you will play a vital role in supporting the delivery of high-quality patient care services.

Key Responsibilities
  • Provide exceptional patient care and support to patients, relatives, and healthcare professionals.
  • Work collaboratively with the RMC Manager and Deputy Manager to ensure the smooth operation of the admin office.
  • Be the first point of contact for patients, relatives, and healthcare professionals, providing accurate and timely information.
  • Operate the patient booking system, managing clinical diaries and booking patients into appointment slots.
  • Deal with voice mails, patient enquiries, and appointment requests in a professional and courteous manner.
  • Register patients using SystemOne and maintain accurate records.
  • Ensure confidentiality and data protection at all times.
Requirements
  • Excellent telephone manner and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Proactive and forward-thinking, with a quick problem-solving attitude.
  • Team player with a high level of professionalism.
  • Working knowledge of Office package and IT literacy.
What We Offer
  • 25 days annual leave (plus Bank Holidays).
  • Private Healthcare (Employer paid).
  • Company Pension Scheme.
  • Life Assurance.
  • Blue Light Card.

We are committed to providing a supportive and inclusive work environment that promotes employee well-being and development. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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