Credit Controller
2 days ago
Job Title: Credit Controller
Job Summary:
We are seeking a highly skilled Credit Controller to join our team at Dickson O'Brien Associates. As a Credit Controller, you will be responsible for managing a portfolio of accounts, ensuring timely payments, and maintaining accurate financial records.
Key Responsibilities:
- Account Management: Manage a portfolio of circa 175 accounts, ensuring timely payments and resolving any disputes or issues that may arise.
- Credit Vetting: Conduct thorough credit vetting on new business, generating customer accounts and ensuring compliance with company policies.
- Debt Recovery: Proactively chase debts across a portfolio of groupwide customers, utilizing telephone and email communication to resolve outstanding payments.
- Statement Issuance: Issue statements to customers, ensuring accurate and timely payment processing.
- Query Resolution: Resolve complex queries and disputes with customers, maintaining a high level of customer satisfaction.
- Record Keeping: Maintain detailed and accurate notes on the credit control system, ensuring compliance with company policies and procedures.
- Cash Management: Post all cash to the sales ledger and accurately allocate on a daily basis, ensuring timely payment processing.
- Recommendations: Recommend accounts for legal proceedings or debt recovery, ensuring timely and effective resolution.
- Reconciliations: Conduct customer account reconciliations, ensuring accuracy and compliance with company policies.
- Reporting: Provide weekly and monthly updates to the Credit Control Manager, ensuring timely and accurate reporting.
- Liaison: Liaise with key internal and external contacts, ensuring effective communication and collaboration.
Requirements:
- Intermediate Excel Skills: Possess intermediate Excel skills, with the ability to analyze and manipulate data.
- Credit Control Experience: Preferably 1 year of credit control experience, with a strong understanding of credit control principles and practices.
- Sage200 Experience: Preferably have Sage200 experience, although full training will be provided.
- Time Management: Possess good personal time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Communication: Possess excellent communication skills, with the ability to build strong relationships with customers and colleagues.
- Relationship Building: Possess the ability to build good relationships with customers, colleagues, and other stakeholders.
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