Academic Success Strategist

5 days ago


London, Greater London, United Kingdom Crimson Education Full time

Welcome to Crimson Education, a pioneering EdTech startup revolutionizing the future of education. As a Student Success Manager Russian Speaking, you will play a vital role in transforming students' lives and helping them achieve their goals.

Our mission is to provide personalized education and technology to empower students to become world leaders. With a global presence in 28 markets, we are expanding rapidly and looking for talented individuals like you to join our team.

The main responsibilities of this role include coordinating and facilitating students' journeys with Crimson, providing exceptional customer service, and advising the team on value-added solutions. You will be the primary point of contact for students and parents, ensuring seamless communication between them and our wider team.

We are seeking an experienced professional with at least 12 years of experience in customer service, project management, or a related field within the education sector. Your ability to build strong relationships with families through excellent customer service, cultural awareness, and adaptability is crucial. High resilience, problem-solving skills, and organizational abilities are also essential.

In return, you will enjoy a salary of approximately $120,000 per annum, based on industry standards and market conditions. Our flexible working environment allows you to structure your work schedule, and we offer limitless development opportunities, including internal promotions and training budgets.

Crimson Education values collaboration, open feedback, and employee growth. We prioritize Radical Candor, encouraging honest communication and continuous improvement. Join our team and contribute to shaping the future of education



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