Executive Director of Aftermarket Operations
3 weeks ago
**Job Title:** Executive Director of Aftermarket Operations
Estimated Salary:$130,000 - $160,000 per annum (dependent on experience)
About VickerStockVickerStock is a leading manufacturer of heavy engineering machinery products with a strong global presence. We have a stable order book and offer the stability of a larger, secure employer who has developed a strong international reach.
We operate a successful business that in-house designs, manufactures, delivers, and commissions rugged, large heavy engineering machinery products to international clients who return to us time and time again. Our strategy focuses on sustainability and recycling materials to preserve our earth's natural resources, allowing production to happen closer to markets and minimizing environmental impact.
Job ResponsibilitiesThe successful individual will strategically analyse staffing structure, current processes, costings/pricings, approach, and infrastructure set up to make positive changes and improve the 360 of everything related to aftersales. This role crosses into Global Aftersales, Global Delivery, and Global Technical Support.
You will be responsible for analysing performances, trends, metrics/insights, and strategically gearing the department for scaling up over the next few years, looking at pricing strategy, operational costings, current service offerings, and driving towards sustainable revenue and profit growth.
This position requires comprehensive understanding and knowledge of your market, increasing aftersales, making efficiencies, spearheading new initiatives, engaging with stakeholders, taking responsibility for customer satisfaction, and focusing on increasing return business.
Key responsibilities include identifying and mitigating risks such as within supply chain – supplier diversification, inventory management strategies, and making contingency planning for disruptions.
Requirements- A minimum of 10+ years relevant experience in Global Technical Sales/Aftersales with similar heavy engineering machinery products
- A minimum of 5 years' experience in a Senior Sales/Aftersales Manager or Head of Sales/Head of Aftersales or Sales/Aftersales Director position
- Strong people skills with experience of managing larger teams covering global sales, delivery, and technical support
- Proven experience in strategy across a similar company at a high level
- A very commercially driven individual
- Experience in reporting to board level in a professional manner
- 3rd-level relatable degree
An exceptional executive basic salary, plus a very healthy bonus, plus various other benefits such as healthcare and a car allowance
-
Executive Director of Customer Excellence
4 weeks ago
Omagh, United Kingdom VickerStock Full timeVickerstock invites applications for the esteemed position of Executive Director of Customer Excellence. As a seasoned professional in global technical sales/aftersales, you will be responsible for driving customer-centric initiatives, developing strategic partnerships, and enhancing overall customer satisfaction within our heavy engineering machinery...
-
Project Director
4 weeks ago
Omagh, United Kingdom Talent Curve Recruitment Full time**Job Opportunity:**Talent Curve Recruitment is seeking an experienced Project Director to lead high-quality fit-out projects in Co. Tyrone.The role offers a competitive salary of £45,000 - £55,000 and benefits package.About the Position:We are looking for a skilled Project Director with a proven track record of delivering fit-out projects on time, within...
-
Project Director
4 weeks ago
Omagh, United Kingdom Talent Curve Recruitment Full timeJob Title: Project DirectorTalent Curve Recruitment is proud to present a unique opportunity for an experienced Project Director to lead high-quality fit-out projects in Co. Tyrone.This role offers a competitive salary of £45,000 - £55,000 and a comprehensive benefits package, along with the chance to work with a respected industry leader.About the Role:We...
-
Financial Operations Director
3 weeks ago
Omagh, United Kingdom Terex (GB) Limited Full timeWe are looking for a talented Financial Operations Director to join our team at Terex Limited in Omagh, Co. Tyrone.The successful candidate will have a strong background in financial operations, with experience in leading finance teams and managing budgets.This role involves:Leading the finance team to achieve business objectivesManaging budgets and...
-
Business Operations Director
3 weeks ago
Omagh, United Kingdom J McAleer and Sons Ltd Full timeJob Title: Business Operations DirectorAbout Us:J McAleer & Sons Ltd is a leading distributor and supplier of products to the construction industry and agricultural sector in Ireland and the United Kingdom.We are currently recruiting for an experienced and motivated Operations Manager who will play a vital role in our team, overseeing the day-to-day running...
-
Director Of Aftersales
2 months ago
Omagh, United Kingdom Vickerstock Full timeDirector of Aftersales EXCLUSIVE TO VICKERSTOCK Location: Based in the Mid Ulster area (East Tyrone) - The role will also have a requirement for some international travel when necessary to meet business needs On offer: An exceptional executive basic salary, plus a very healthy bonus, plus various other benefits such as healthcare and a car allowance Hours of...
-
Director of Aftersales
1 week ago
Omagh, United Kingdom VickerStock Full timeDirector of Aftersales EXCLUSIVE TO VICKERSTOCK Location: Based in the Mid Ulster area (East Tyrone) - The role will also have a requirement for some international travel when necessary to meet business needs On offer: An exceptional executive basic salary, plus a very healthy bonus, plus various other benefits such as healthcare and a car allowance Hours of...
-
Store Operations Director
3 weeks ago
Omagh, United Kingdom River Island Full timeAbout the RoleRiver Island is seeking a highly skilled and experienced Store Operations Director - Visual to join our team. This is a hands-on leadership role that requires a deep understanding of retail operations and a passion for visual merchandising.The ideal candidate will have a proven track record of delivering exceptional results in a similar role,...
-
Construction Site Director
4 weeks ago
Omagh, United Kingdom Talent Curve Recruitment Full timeWe are looking for a skilled Construction Site Director to lead our fit-out projects in Co. Tyrone. The successful candidate will oversee day-to-day site operations, ensuring exceptional standards of delivery, quality, and client satisfaction.The ideal candidate will have a proven track record of delivering high-quality projects and comprehensive knowledge...
-
Executive Head of Aftersales Operations
3 weeks ago
Omagh, United Kingdom VickerStock Full timeHeavy Engineering Leadership OpportunityVickerstock seeks a seasoned executive to lead their aftersales operations and drive business growth in the heavy engineering industry.About the RoleThis is a strategic leadership position that requires a commercially driven individual with a deep understanding of the heavy engineering industry.Key...
-
Global Aftersales Director
3 weeks ago
Omagh, United Kingdom VickerStock Full timeA Critical Role in Global GrowthVickerstock seeks a seasoned Aftersales Director to drive strategic growth and innovation across our global operations. Reporting directly to the Board, this executive will lead the development and implementation of comprehensive aftersales strategies, ensuring seamless delivery of exceptional customer experiences.The ideal...
-
Global Aftersales Director
4 weeks ago
Omagh, United Kingdom VickerStock Full time**Job Title:** Global Aftersales DirectorSalary:$120,000 - $150,000 per annum (dependent on experience)Company OverviewVickerStock is a leading manufacturer of heavy engineering machinery products with a strong global presence. Our company has a stable order book and offers the stability of a larger, secure employer who has developed a strong international...
-
Aftersales Director of Heavy Engineering
3 weeks ago
Omagh, United Kingdom VickerStock Full timeAbout the RoleVickerstock is a leading manufacturer of rugged, heavy engineering machinery products, operating a successful business with a strong global reach. We offer an exceptional executive basic salary, plus a very healthy bonus, plus various other benefits such as healthcare and a car allowance. This role is based in the Mid Ulster area (East Tyrone)...
-
Residential Site Operations Director
3 weeks ago
Omagh, United Kingdom HAYS Specialist Recruitment Full timeJob Title: Residential Site Operations DirectorCompany Overview Our client is a reputable construction firm based in Co. Tyrone, delivering high-quality residential and commercial projects across Northern Ireland. With a commitment to excellence and innovation, they pride themselves on their skilled workforce and ability to exceed client...
-
Director of Global Technical Sales
4 weeks ago
Omagh, United Kingdom VickerStock Full timeVickerStock is seeking a highly experienced Director of Global Technical Sales to lead the company's aftersales team. The successful candidate will be responsible for driving commercial success through strategic analysis and implementation of process improvements.The role involves working closely with cross-functional teams to identify areas for improvement...
-
Senior Executive
3 weeks ago
Omagh, United Kingdom VickerStock Full timeAftersales Leadership OpportunityVickerstock is seeking an experienced Aftersales Director to lead our global aftersales function. As a senior executive, you will play a critical role in shaping our company's growth strategy, driving business performance, and delivering exceptional customer experiences. With a strong focus on sustainability and employee...
-
Director of International Sales and Services
3 weeks ago
Omagh, United Kingdom VickerStock Full timeSpearheading Aftersales ExcellenceVickerstock invites applications from experienced Aftersales Directors to join our leadership team. As a key member of our executive board, you will develop and execute global aftersales strategies, driving business growth, improving customer satisfaction, and enhancing our company's reputation. With a strong focus on...
-
Financial Director
4 weeks ago
Omagh, United Kingdom Association of International Certified Professional Accountants Full timeAbout Our CompanyWe are a global, innovative manufacturing company committed to driving quality and innovation. Our mission is to provide employees with opportunities for growth and make a positive impact through sustainable practices.Job SummaryThis role offers an exciting opportunity to join our finance team as a Financial Director. As a key member, you...
-
Director of Sales and Service Excellence
3 weeks ago
Omagh, United Kingdom VickerStock Full timeRole DescriptionWe are seeking a highly experienced individual to join our team as Aftersales Director. As a key member of our leadership team, you will be responsible for driving growth, efficiency, and customer satisfaction across our global aftersales operations.About UsVickerstock is a leading manufacturer of rugged, heavy engineering machinery products,...
-
Financial Director
3 weeks ago
Omagh, United Kingdom HAYS Specialist Recruitment Full timeJob Title: Financial DirectorLocation: GlobalEstimated Salary: £65,000 - £90,000 per annumAbout the CompanyWe are a leading global manufacturing company dedicated to driving quality and innovation. Our company is committed to helping employees reach their full potential and make a positive impact by providing innovative solutions, engaging our people, and...