Senior Executive

3 weeks ago


Omagh, United Kingdom VickerStock Full time
Aftersales Leadership Opportunity

Vickerstock is seeking an experienced Aftersales Director to lead our global aftersales function. As a senior executive, you will play a critical role in shaping our company's growth strategy, driving business performance, and delivering exceptional customer experiences. With a strong focus on sustainability and employee development, Vickerstock is an attractive employer in the heavy engineering machinery sector. The estimated annual salary for this role is £140,000 - £170,000.

Your key responsibilities will include:
- Developing and executing global aftersales strategies aligned with Vickerstock's core 'customer for life' model
- Analyzing market trends, customer needs, and competitor activity to inform strategy
- Leading cross-functional teams to improve processes, reduce costs, and enhance customer experiences
- Collaborating with stakeholders to ensure alignment and effective communication
- Identifying and mitigating risks related to supply chain management, inventory control, and contingency planning

To succeed in this role, you will need:
- Minimum 10 years of experience in global technical sales/aftersales with similar industry expertise
- Proven track record of driving business growth through strategic planning and team leadership
- Strong commercial acumen and analytical skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic environment

Vickerstock offers a comprehensive benefits package, including a bonus scheme, healthcare coverage, and a car allowance.

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