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Detention Custody Officer

2 months ago

Horley, Surrey, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and compassionate Detention Custody Officer to join our team at Gatwick Immigration Centre. As a key member of our team, you will play a vital role in ensuring the smooth arrival process for detainees and providing them with the necessary support throughout their detention.

Key Responsibilities
  • Supervise and promote on-site services, including healthcare, welfare, faith and cultural provisions, education, and recreation activities.
  • Form supportive and appropriate relationships with detainees, communicating effectively to ensure their needs are met.
  • Work collaboratively with colleagues to maintain a safe and respectful environment for all detainees.
  • Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
  • Reasonable fitness level and good educational level of English and Maths.
  • Ability to work varied shift patterns, including nights, and cover a range of duties.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Free onsite parking and paid breaks.
  • Subsidised meals and full uniform provided.
  • Access to career-long learning and development opportunities.
Our Recruitment Process
  • Online application form.
  • Virtual interview via Microsoft Teams.
  • Mandatory 9-week training course.
Security Clearance

This role is exempt from the Rehabilitation of Offenders Act 4. All offers of employment are subject to security clearance checks and approval by the Home Office.