Detention Custody Officer

4 weeks ago


Horley, Surrey, United Kingdom Serco Full time

Role Overview

As a Detention Custody Officer at Serco, you will play a vital role in ensuring the smooth arrival process for detainees at Gatwick Immigration Centre. This involves supervising and promoting on-site services, including healthcare, welfare, faith and cultural provisions, education, and recreation activities.

Key Responsibilities

  • Form supportive and appropriate relationships with detainees throughout their detention
  • Communicate effectively with detainees to ensure their needs are met
  • Supervise and promote on-site services to enhance the detainee experience

Requirements

  • Reasonable fitness level
  • Good educational level of English and Maths
  • Ability to work varied shift patterns, including nights

What We Offer

  • Competitive salary, rising to £ upon successful completion of probationary period
  • Full training provided, including a 7-week training course
  • Free onsite parking, paid breaks, and subsidised meals
  • Access to career-long learning and development opportunities

Our Recruitment Process

  • Online application form
  • 1-hour virtual interview via Microsoft Teams
  • Mandatory 9-week training course

Security Clearance

  • Exempt from Rehabilitation of Offenders Act 4
  • Security clearance checks and approval by the Home Office

Visit Us

To view all our other roles at Gatwick Immigration Centre, please visit our website.


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