Detention Custody Officer

2 weeks ago


Horley, Surrey, United Kingdom Serco Full time
Job Title: Detention Custody Officer

At Serco, we are seeking a highly motivated and compassionate Detention Custody Officer to join our team at Gatwick Immigration Centre. As a key member of our team, you will play a vital role in ensuring the smooth arrival process for detainees and providing them with the necessary support throughout their detention.

Key Responsibilities:
  • Supervise and promote on-site services, including healthcare, welfare, faith and cultural provisions, education, and recreation activities.
  • Form supportive and appropriate relationships with detainees, communicating effectively to ensure their needs are met.
  • Work collaboratively with colleagues to maintain a safe and respectful environment for all detainees.
  • Participate in training and development opportunities to enhance your skills and knowledge.
Requirements:
  • Reasonable fitness level and good educational level of English and Maths.
  • Ability to work varied shift patterns, including night shifts, and participate in a rota basis.
  • Commitment to making a positive difference in the lives of others.
What We Offer:
  • Competitive salary, rising to £, upon successful completion of your 6-month probationary period.
  • Full training provided, including a 7-week training course and the opportunity to shadow experienced staff.
  • Free onsite parking, paid breaks, subsidised meals, and full uniform provided.
  • Access to career-long learning and development opportunities.
  • Perks, including Blue Light cards and employee discounts across hundreds of high street shops.
Our Recruitment Process:
  • Completion of an online application form.
  • A 1-hour virtual interview via Microsoft Teams, assessing your suitability for the role.
  • Successful candidates will be required to complete a mandatory 9-week training course.

Please note that this role is exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to security clearance checks and approval by the Home Office.



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