Custody Officer

7 days ago


Horley, Surrey, United Kingdom Serco Full time

About the Role

As a Detention Custody Officer at Serco, you will play a vital role in ensuring the smooth arrival process for detainees at our Gatwick Immigration Centre. You will work closely with detainees to provide support and access to various on-site services, including healthcare, welfare, faith and cultural provisions, education, and recreation activities.

Key Responsibilities

  • Ensure a worry-free arrival process for detainees
  • Supervise and promote on-site services
  • Form supportive relationships with detainees

What We Offer

  • Full training provided, including a 7-week training course
  • Competitive salary, rising to £[salary] upon successful completion of your 6-month probationary period
  • Free onsite parking, paid breaks, and subsidised meals
  • Access to career-long learning and development opportunities

Our Recruitment Process

  • Completion of an online application form
  • A 1-hour virtual interview via Microsoft Teams
  • completion of a mandatory 9-week training course

Security Clearance

This role is exempt from the Rehabilitation of Offenders Act 4. All offers of employment are subject to security clearance checks and approval by the Home Office.



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