Luxury Retail Assistant Manager

4 days ago

London, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time £32,000 - £37,000

Job Title: Luxury Retail Assistant Manager

Company: C2 Recruitment - Retail, Hospitality & Charity Specialists

Job Type: Full-time

Location: Not specified

Job Description:

Job Summary:

We are seeking an experienced Assistant Manager to join our client's luxury retail team. As a key member of the management team, you will be responsible for delivering exceptional customer service, maximizing sales, and ensuring a world-class shopping experience for every customer.

Key Responsibilities:

  • Assist the Showroom Manager in the management of a small team to deliver excellent customer service and maximize sales.
  • Assist with the day-to-day operations and running of the store, including managing inventory, visual merchandising, and maintaining a high level of store appearance.
  • Assist in running of all the Company's Social Media platforms, creating engaging content, and interacting with customers.
  • Be an ambassador for the brand at all times, exciting customers, and instilling passion for the brand within the customer base and the team.
  • General management of the store in the absence of the Showroom Manager, including opening and closing procedures, and ensuring the store is secure and compliant with company policies.
  • Actively implement and follow our required procedures, standards, and policies, ensuring a high level of customer satisfaction and sales performance.
  • Demonstrate the ability to host high-status clients and facilitate their needs and requests.

Requirements:

  • Previous management experience in a luxury environment, preferably in a retail or hospitality setting.
  • Meticulous attention to detail in all aspects of their role, both operational and customer-focused.
  • Well-presented and articulate, demonstrating respect and politeness at all times.
  • Ambitious and passionate about achieving results, with a strong focus on customer satisfaction and sales growth.
  • Able to engage with a wide range of clients with a professional, calm, and elegant approach.
  • Enthusiastic, positive, and self-motivated, with a strong work ethic and ability to work under pressure.
  • Highly organized with the ability to successfully handle multiple demands and priorities.

About Us:

C2 Recruitment is a specialist recruitment agency, dedicated to providing high-quality recruitment solutions to the retail, hospitality, and charity sectors. We are passionate about delivering exceptional customer service and building long-term relationships with our clients and candidates.

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