Hospitality Team Member Trainee

6 days ago


Birmingham, Birmingham, United Kingdom Castle Full time

About Castle

Castle is a leading hospitality company that prides itself on providing exceptional customer experiences. As a Bar and Waiting Apprenticeship candidate, you will be part of a dynamic team that is passionate about delivering outstanding service and creating memorable moments for our guests.

Key Responsibilities

  • Greet and serve guests with a warm and welcoming smile
  • Maintain the highest standards of cleanliness and safety in our bars and restaurants
  • Work collaboratively with the team to create a friendly and inviting atmosphere
  • Develop a thorough knowledge of our menus and make recommendations to guests
  • Champion our brand standards and values

What You'll Gain

  • A Level 2 Hospitality Team Member Apprenticeship
  • On-the-job training and development opportunities
  • Reviews and feedback sessions to track your progress
  • Functional Skills in English and Maths (if required)
  • 30 hours of paid work per week

Benefits of Working at Castle

  • 33% discount on food and drink across all our brands
  • A fun and supportive work environment
  • Funded qualification up to degree level
  • Charity involvement and opportunities to give back
  • 33% discount on stays at our Inn Keepers Lodges
  • Pension scheme, 28 days paid holiday, and high-street shopping discounts
  • Free shares

Wage Information

  • 16-20 year olds: £8.60 per hour
  • 21+ year olds: £11.44 per hour


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