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Food and Beverage Team Member

2 months ago

Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full time

Job Title: Food and Beverage Team Member

Job Summary:

We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Team Member. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities:

  • Food and Beverage Service: Assist in the preparation and serving of food and beverages to guests in a timely and efficient manner.
  • Cleanliness and Organisation: Maintain the cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
  • Customer Service: Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Team Support: Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Event Coordination: Assist in the coordination and execution of events and special functions.
  • Stock Management: Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience:

  • Previous Experience: Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Time Management: Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Attention to Detail: Strong attention to detail and a commitment to delivering high standards.
  • Flexibility: Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Exclusive Discounts: Exclusive discounts for you, your friends, and family.
  • Team Member Rates: Valor team member rates at our UK hotels, with rooms from just £30 B&B.
  • Discounted Stays: Discounted stays for friends and family.
  • Meals on Duty: Free meals while on duty, keeping you well-fuelled.
  • High-Street Discounts: Access to high-street discounts on a range of shops, experiences, and more.
  • Cycle to Work Scheme: Up to 40% savings on a wide range of bikes, with our Cycle to Work Scheme.
  • Refer-a-Friend Bonuses: Generous refer-a-friend bonuses, starting at £250.

Caring for Your Health and Wellbeing:

  • Wellness Activities: A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats.
  • Employee Assistance Programme: Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan: Healthcare Cash Plan options, from just £5 per month.

Supporting Your Hospitality Career Growth:

  • Fully Funded Apprenticeships: Fully funded apprenticeship programmes.
  • Internal Development Programmes: Internal development programmes, designed to support you as you grow within your role.
  • Team Member Service Awards: Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

About Valor Hospitality Europe:

Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

We operate 34 hotels across leading brands and continue to have ambitious development and growth plans, with three new luxury 5-star hotels planned to open in the future.