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Food and Beverage Team Member

2 months ago

Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full time

Job Summary:

We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Team Member. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities:

  • Assist in the preparation and serving of food and beverages to guests in a timely and efficient manner.
  • Maintain the cleanliness and organization of the dining areas, ensuring compliance with health and safety standards.
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions.
  • Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience:

  • Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Strong attention to detail and a commitment to delivering high standards.
  • Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Exclusive discounts for you, your friends, and family.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fueled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.

Caring for Your Health and Wellbeing:

  • A calendar of wellness activities, from healthy lunches to wellbeing walks and pay day treats.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, from just £5 per month.

Supporting Your Hospitality Career Growth:

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognized and celebrated.