Hospitality Team Lead

1 day ago


North Woolwich, Greater London, United Kingdom Tesco Partners Full time
Job Title: Hospitality Team Lead

Estimated Salary: £28,000 - £32,000 per annum

About the Role

We are seeking an experienced Hospitality Team Lead to join our team at Tesco Partners. The successful candidate will be responsible for leading a team of café staff, ensuring that our customers receive a high-quality experience.

The ideal candidate will have a background in hospitality and supervisory level experience, with excellent customer service skills and the ability to lead by example. They will also possess good planning and organisation skills, as well as excellent communication skills to motivate and support a growing team.

Responsibilities
  • Leading a team of café staff, ensuring that our customers receive a high-quality experience
  • Oversight of daily café operations, including routines, processes, sales standards, and changes as necessary
  • Holding full profit and loss accountability for the café
  • Maximising sales, impact, and presentation in the café, ensuring everything is safe and legal for customers and colleagues
  • Understanding the key drivers of our service plan and delivering to the standard required
Requirements
  • A background in hospitality, at supervisory level and above
  • A commitment to excellent customer service
  • People management skills that allow you to lead by example and coach in an inclusive manner
  • Good planning and organisation skills
  • Excellent communication skills to motivate and support a growing team
What We Offer
  • An estimated salary of £28,000 - £32,000 per annum
  • Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco


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