Café Operations Manager

6 days ago


North Woolwich, Greater London, United Kingdom Tesco Partners Full time
Job Summary

We are seeking a highly skilled Café Operations Manager to oversee daily operations, team selection, training, and development in our welcoming café environment. The ideal candidate will possess excellent customer service skills, people management abilities, and good planning and organisational skills.

Key Responsibilities
  • Oversee daily routines, processes, sales standards, and changes in the café environment.
  • Hold full profit and loss accountability for the café's performance.
  • Maximise sales, impact, and presentation to ensure customer and colleague safety.
  • Select, train, and develop team members to enable a sense of pride in their work.
  • Act as a café menu expert, sharing knowledge with the team to enhance customer experience.
Requirements
  • A background in hospitality, supervisory level and above.
  • A commitment to excellent customer service, leading by example and coaching in an inclusive manner.
  • People management skills to motivate and support a growing team.
  • Excellent communication skills to lead and develop colleagues.
Benefits
  • Colleague Clubcard after 3 months service, offering exclusive deals and discounts.


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