Operations Manager

3 weeks ago


Glasgow, Glasgow City, United Kingdom Evelyn Partners Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Evelyn Partners. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our operations, including managing a team of junior staff, providing technical advice, and ensuring comprehensive client records are kept.

Key Responsibilities
  • Team Management: Supervise and manage a team of junior staff, providing guidance and support to ensure they have the necessary skills and knowledge to perform their roles.
  • Technical Advice: Provide technical advice and guidance to colleagues to assist in resolving complex issues and queries.
  • Client Records: Ensure comprehensive and accurate client records are kept, and that all dealings with internal and external clients are conducted professionally.
  • Process Improvement: Work with management to review and improve business processes, ensuring they are fit for purpose and aligned with the company's goals.
  • Training and Development: Identify training needs and provide support to team members to ensure they have the necessary skills and knowledge to perform their roles.
Requirements
  • Experience: Significant operations experience gained within financial services, with demonstrable knowledge of the regulatory environment relating to investment management and settlement operations.
  • Qualifications: Relevant Level 3 FCA recognised professional qualification (e.g. CISI Investment Operations Certificate) or appetite and ability to complete it within 18 months of appointment.
  • Skills: Working knowledge of Microsoft Office packages, including Word and Excel, and ability to work in a hybrid working model.
What We Offer
  • Competitive Salary: A competitive salary package, including pension contribution and private medical insurance.
  • Hybrid Working Model: The opportunity to work in a hybrid working model, with a balance of remote and office-based work.
  • Professional Development: The chance to develop your skills and knowledge in a dynamic and supportive environment.

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