Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time
About the Role

We are seeking an experienced Operations Manager to join our team at DHL International (UK) Limited. As an Operations Manager, you will be responsible for managing and controlling the operations at our Service Centre level.

You will have direct responsibility for a team of Service Centre employees and will be responsible for delivering the KPI performance in your operational area. Your focus will be on service, process, productivity, and compliance.

Your Key Responsibilities
  • Ensure that daily operational targets are met and take immediate actions to reverse identified areas of under-performance.
  • Support the effective implementation and deployment of Regional and Country projects, programs, and initiatives within the Service Centre(s).
  • Manage the operational cost drivers to ensure P&L and cost targets are achieved and productivity is measured.
  • Within financial guidelines, plan, monitor, negotiate, and control expenditure on areas such as overtime, sub-contracting, suppliers, Service Providers, and fleet maintenance.
  • Ensure resource is managed in line with their projected operational requirements.
  • Ensure that the team is provided with clear performance standards and is staffed, coached, trained, and motivated to meet set targets.
  • Utilise Company reporting tools daily to monitor performance at both team and individual level and take appropriate action to address non-conformance/under achievement.
  • Perform the Appraisal process for all team members within the agreed timeframes to manage individual performance and job satisfaction.
Your Profile
  • Excellent operational process knowledge.
  • Strong leadership and interpersonal skills.
  • Excellent written and verbal communication skills.
  • Excellent knowledge of computer applications.
  • Good at establishing working relationships and developing personal contacts.
  • Strong personal influencing and consultative skills.
  • Project management skills.
  • Good analytical and commercial awareness.
  • Self-motivated with good judgment and decision-making qualities.
  • Strong Negotiation skills.
  • Strong presentation skills.
  • Strong organizational and planning skills.
  • Knowledge in operational systems and processes within National and European logistics environment.
  • Knowledge of UK DFT Security & Health & Safety processes and regulations.
  • Displays the CIS attributes of can do, passion, speed, and right first time.
Our Promise to You
  • An excellent pay structure.
  • Work in a rapidly-growing industry, with career development.
  • Internal training program.
  • Modern and well-maintained fleet.

As well as a competitive hourly rate, you have access to some other fantastic optional benefits such as Cycle2Work Scheme, and discounts and savings on 1000's of retailers.

  • Operations Manager

    4 days ago

    Glasgow, Glasgow City, United Kingdom DHL International (UK) Limited Full time

    Operations Manager JobWe are seeking a skilled Operations Manager to join our team at DHL International (UK) Limited. The successful candidate will be responsible for managing the operations at Service Centre level, ensuring daily targets are met, and implementing regional and country projects. Key skills include operational process knowledge, leadership,...

  • Operations Manager

    7 days ago

    Glasgow, Glasgow City, United Kingdom HSS Hire Group Full time

    Operations Manager OpportunityAbout the role:We are seeking an experienced Operations Manager to join our team at HSS Hire Group.As an Operations Manager, you will be responsible for delivering operational excellence and managing a team of colleagues.You will ensure operating metrics within the distribution centre are delivered, including jobs for vehicles,...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Operations ManagerWe are seeking an experienced Operations Manager to oversee the day-to-day activities of our engineering and technical teams. The successful candidate will be responsible for ensuring the efficient and safe operation of our assets, as well as providing exceptional customer service.About the RoleThe Operations Manager will be responsible...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CV Technical Full time

    Operations ManagerWe are seeking a highly skilled Operations Manager to oversee the day-to-day production operations at CV Technical. As Operations Manager, you will be responsible for ensuring all products meet strict quality and safety standards, while also ensuring full compliance with Health, Safety, and Environmental (HSE) regulations.Key...

  • Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom DataAnnotation Full time

    About the Role:We are seeking a highly skilled Operations Manager to join our team at Company. As a key member of our logistics department, you will be responsible for managing the day-to-day operations of our warehouse and ensuring the smooth delivery of our products to customers.Key Responsibilities:Manage warehouse operations to ensure efficient and safe...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Job Title: Operations ManagerJob Summary:We are seeking a highly motivated Operations Manager to join our team at CV TECHNICAL LTD. As an Operations Manager, you will be responsible for overseeing the day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Oversee day-to-day production operations,...

  • Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    Operations SupervisorAt Ipsum, we're seeking a skilled Operations Supervisor to oversee the efficient delivery of customer service in our utility and infrastructure solutions. This role requires a strong focus on safety, customer satisfaction, and team management.About the RoleThe Operations Supervisor will work closely with the operational team to ensure...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Operations/Production ManagerWe are seeking a highly motivated and experienced Operations/Production Manager to join our team at CV TECHNICAL LTD. As a key member of our Production Department, you will be responsible for overseeing day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Ensure...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom CV TECHNICAL LTD Full time

    Operations/Production ManagerWe are seeking a highly motivated and experienced Operations/Production Manager to join our team at CV TECHNICAL LTD. As a key member of our Production Department, you will be responsible for overseeing day-to-day production operations, ensuring all products meet strict quality and safety standards.Key Responsibilities:Ensure...

  • Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Neoenergia Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to lead and develop a team to maximize output, productivity levels, and customer satisfaction in line with business goals and regulatory requirements.Key Responsibilities:Lead and develop a team to drive customer service improvements and deliver operating plan targets.Ensure...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Survitec Full time

    Operations ManagerSurvitec is seeking an experienced Operations Manager to lead the implementation of standard work and drive service performance for a significant geographic area, across multiple Survitec sites.Key Responsibilities:Develop and manage manpower budgets for allocated sites based on current and predicted customer demand.Implement and drive...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Survitec Full time

    Operations ManagerSurvitec is seeking an experienced Operations Manager to lead the implementation of standard work and drive service performance for a significant geographic area, across multiple Survitec sites.Key Responsibilities:Develop and manage manpower budgets for allocated sites based on current and predicted customer demand.Implement and drive...

  • Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom SGN Full time

    Job Title: Team Manager OperationsWe are seeking a highly skilled and motivated Team Manager to join our Central Region team. As a Team Manager, you will be responsible for managing operational activities across a range of processes, including Emergency, Repair, Connections, Replacement, and Reinstatement.Key ResponsibilitiesManage operational activities...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team,...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team,...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team,...

  • Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Ipsum Full time

    About UsAt Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team,...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Survitec Full time

    Operations Manager Job DescriptionVacancy Title: Operations ManagerVacancy Location: GlasgowEngagement Type: Permanent, Full TimeThe Role:We are seeking an experienced Operations Manager to join our team in Glasgow. As an Operations Manager, you will be responsible for leading the implementation of standard work and driving service performance for a...

  • Operations Manager

    2 months ago

    Glasgow, Glasgow City, United Kingdom Survitec Full time

    Operations Manager Job DescriptionVacancy Title: Operations ManagerVacancy Location: GlasgowEngagement Type: Permanent, Full TimeThe Role:We are seeking an experienced Operations Manager to join our team in Glasgow. As an Operations Manager, you will be responsible for leading the implementation of standard work and driving service performance for a...

  • Operations Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom Evelyn Partners Full time

    About Evelyn PartnersEvelyn Partners is a leading integrated wealth management and professional services group, with a rich history of helping individuals and businesses thrive. Our mission is to provide exceptional advice and services, empowering our clients to achieve their goals.Job SummaryWe are seeking a highly skilled and motivated individual to join...