Operations Manager
2 weeks ago
We are seeking a skilled Operations Manager to join our team at DHL International (UK) Limited. The successful candidate will be responsible for managing the operations at Service Centre level, ensuring daily targets are met, and implementing regional and country projects. Key skills include operational process knowledge, leadership, and communication skills.
About the Role
The Operations Manager will be responsible for a team of Service Centre employees, managing and controlling operations, and implementing continuous improvement initiatives. The role requires excellent communication skills, leadership abilities, and a strong focus on performance and compliance.
Key Responsibilities
• Ensure daily operational targets are met and take immediate action to reverse under-performance
• Support the implementation of regional and country projects within the Service Centre
• Manage operational cost drivers to achieve P&L and cost targets
• Plan, monitor, negotiate, and control expenditure on areas such as overtime, sub-contracting, suppliers, and fleet maintenance
Your Profile
The ideal candidate will have excellent operational process knowledge, strong leadership and interpersonal skills, and excellent written and verbal communication skills. Additional skills include project management, analytical, and commercial awareness, as well as self-motivation and decision-making abilities.
Our Promise to You
As an Operations Manager at DHL International (UK) Limited, you will have access to a competitive pay structure, career development opportunities, and a modern and well-maintained fleet. You will also have access to a range of benefits, including a Cycle2Work Scheme and discounts on retailers.
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